Shipping Policy

Shipping Information

At HELAS, we are committed to providing reliable, high-quality shipping to customers around the world. As each piece is handcrafted to order, please allow time for your piece to be made before it ships.

A. Delivery Timeframe

All orders are processed and shipped within the following timeframe:

  • Processing / Crafting Time: 3–4 weeks (each piece is handcrafted to order)
  • Shipping Time: 10–15 business days (depending on destination)

B. Shipping Methods

Orders ship via tracked international mail. Need it faster? You can upgrade to DHL or FedEx express for an additional fee at checkout.

C. Shipping Fee

Free worldwide shipping on all orders — no additional shipping charges at checkout. (Express upgrades, if selected, are charged separately.)